ASSESSMENT

Have you ever wondered what it would be like to examine your practice through the lens of a patient? Have you ever taken the time to map out every touch point you have with a patient and the type of experience they have at each one? Have you wondered if there is a better way to acquire new patient leads, convert them into patients, track their progress, get better reimbursements, and get a five star review on Google?

Better yet, have you wondered if you can accomplish all of these things and recruit and retain the best physicians and staff who report workplace satisfaction? That’s what the Assessment phase in Healthcare Systematics methodology is designed to do.

During this phase we will map out each touchpoint you have with a patient. We will work with your team to fully understand the current process of how they interact with patients and the tools they use to be successful.

We will then assign a quality score to each touchpoint to help you understand strengths and weaknesses that exists within your practice and identify how technology can be used to improve the overall patient journey, as well as the provider and staff workflow.

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